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Senior System Engineer I

Alter Domus Alter Domus

Salt Lake City, United States

Remote

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Senior System Engineer I

Alter Domus is seeking a new Senior System Engineer to join our Global IT Operations department, where you will support our end users and operating platform.  At Alter Domus, you can be part of a unique culture, a place where teamwork is encouraged, and hard work is rewarded.  We offer a dynamic and international corporate atmosphere as well as the benefit of customized training adapted to your needs throughout your career.

JOB DESCRIPTION:
•    Work directly with end users (in person, phone and help desk ticketing) to troubleshot and resolve issues
•    Set up workstations, domain accounts, etc. in various hardware and software related applications
•    Deploy and troubleshoot various types of network elements, infrastructure services and platforms
•    Install and troubleshoot Microsoft and various other system applications and solutions
•    Manage clear communication of progress/status with project stakeholders- Collaborate with team members to create and resolve support tickets
•    Manage various server related resources (Active Directory, VoIP, Office 365, Azure) including patches and other related security tasks and responsibilities
•    Provide hands-on expertise on systems related projects and collaborate with the internal Operations Team
•    Work with a Global IT team supporting users all over the world

TECHNICAL COMPETENCIES: 
•    Strong technical knowledge of Microsoft technologies, including server and client OS, Active Directory
•    Detailed technical knowledge of Citrix solutions
•    Support and maintain the existing network and associated infrastructure
•    Collaborate with team members in resolving support tickets
•    Experience in implementing Microsoft cloud solutions (Azure, Office 365)
•    Managed Services and Cloud experience
•    Manage various server related resources (Active Directory, VoIP, Office 365, Azure) including patches and other related security tasks and responsibilities


YOUR PROFILE:
•    At least 2 years of technical background in Systems, being a former Systems Admin is an asset.
•    Excellent oral, written communication, and presentation skills
•    Detail oriented and organized with an ability to meet deadlines
•    Willingness to work with teams in multiple time zones
•    Strong work ethic, responsiveness and passion for customer service and quality
•    Excellent team player and good interpersonal skills
•    Self-motivated, able to work within a project-based environment

ABOUT US:

We are Alter Domus. Our name means “The Other House” and we’re a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you’re speaking to. And it’s your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 3,600 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative.

WHAT WE OFFER:

Alter Domus offers a competitive, comprehensive benefits package including a generous vacation policy, a diverse work environment, and strong global connections. As you collaborate with colleagues in our fast-paced environment, you will gain exposure to demanding and stimulating experiences that you will take with you as your career progresses. We provide a sophisticated work environment with prominent clients that will take your ambitions and talents to the next level and give you the resources and support you need to succeed.


Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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