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Client Onboarding Specialist

Alter Domus Alter Domus

Cork, Ireland; Dublin, Ireland

Hybrid

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Client Onboarding Specialist

ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  


Alter Domus are currently looking for a Client Onboarding Specialist to join our growing team in the Cork office, acting as the first point of contact with numerous clients & stakeholders during the onboarding process. 

RESPONSIBILITIES

  • Functioning as part of the team which will act as the day to day point of contact for the client during the onboarding process. 

  • Maintain and develop client relationships, from the time of onboarding to launch of fund structure, acting in a professional, courteous and prompt manner.

  • Coordination of various tasks involved at entity set up phase, which will involve liaising with other 3rd party service providers across fund services and multiple internal teams.

  • Engaging in a broad set of diverse functions, including collating client information & due diligence/KYC documents for submission for compliance approval.

  • Forming collaborative relationships with internal teams to drive operational effectiveness ensuring client queries are dealt with promptly and appropriately.

  • Ensure all files & records are maintained in an accurate manner. 

YOUR PROFILE

  • You want to develop a career in the Alternative Investment Funds Industry and have a basic starting knowledge of financial services with Business Administration & Corporate Secretarial experience considered an advantage.

  • You have a self-starter mentality, always driving to find answers and create solutions.

  • You have strong organisational capabilities, with the ability to manage and prioritise multiple tasks efficiently in a fast-paced environment. 

  • You easily build rapport and establish effective working relationships with people across a range of different roles and levels of seniority.

  • You are adaptable to align your priorities with client’s varying requirements. 

  • You are an excellent communicator, able to express yourself clearly and concisely in a friendly and professional manner verbally and by email. 

  • You have high level of attention to detail and take pride in delivering high quality work.


WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include: 

  • Support for professional accreditations such as ACCA and study leave 
  • Flexible arrangements, generous holidays, birthday leave
  • Continuous mentoring along your career progression 
  • Active sports, events and social committees across our offices 
  • Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
  • The opportunity to invest in our growth and success through our Employee Share Plan 
  • Plus additional local benefits depending on your location 

Equity in every sense of the word 

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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