Deputy Manager - Reconciliation

ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

The Reconciliation Manager will lead the transition and ongoing management of all cash reconciliations within the North American Client Service Platform (NA CSP) to the India-based team in 2025. This role will be instrumental in building a high-performing team, designing robust processes, and implementing efficiency improvements across the reconciliation function. The ideal candidate will have extensive experience in funds administration, a strong background in reconciliation processes, and a proven track record in managing large-scale transitions and process optimization initiatives.

Key responsibilities include:

• Lead the transition of all cash reconciliation activities from the NA CSP team to India by Q1 2025.
• Develop a detailed transition plan, including timelines, resource allocation, and risk mitigation.
• Collaborate with cross-functional teams to ensure seamless knowledge transfer and minimize disruption during the transition phase.
• Design and implement a comprehensive KPI and SLA framework to monitor and enhance the performance of the end-to-end reconciliation process.
• Establish clear metrics for efficiency, accuracy, and timeliness, ensuring alignment with overall business objectives.
• Regularly review and refine the framework based on performance data and stakeholder feedback.
• Develop and implement a 24-hour reconciliation operating model to support global operations and improve service coverage.
• Optimize team workflows to ensure continuous processing and timely issue resolution across different time zones.
• Monitor the effectiveness of the operating model and make adjustments as needed to maintain high levels of performance.
• Build and lead a high-performance reconciliation team in India, focused on achieving T+2 month-end close targets.
• Foster a culture of accountability, continuous learning, and operational excellence within the team.
• Provide mentorship, coaching, and career development opportunities to team members, promoting professional growth and retention.
• Create a strategic roadmap to integrate reconciliation processes from other Business Units (BUs) into the newly established model.
• Engage with key stakeholders across BUs to ensure alignment on integration timelines and expectations.
• Identify synergies and opportunities for standardization to drive efficiencies across the broader organization.
• Lead the identification, design, and implementation of process improvement initiatives throughout 2025.
• Use data-driven insights to enhance the reconciliation process, reducing errors, cycle times, and operational costs.
• Partner with technology teams to automate manual processes and leverage advanced tools to support reconciliation activities.

PROFILE

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Advanced degrees or certifications (e.g., CPA, CFA) are a plus.
• Minimum of 8-10 years of experience in funds administration, financial operations, or related areas, with a strong focus on reconciliation processes.
• Proven experience in managing large-scale transitions, preferably in a global context.
• Strong leadership and team management skills, with the ability to build and motivate high-performing teams.
• Excellent project management skills, with a track record of delivering complex projects on time and within budget.
• Strong analytical and problem-solving skills, with a focus on process optimization and efficiency.
• Experience in developing and implementing KPIs and SLAs in a financial operations environment.
• Excellent communication and stakeholder management skills, with the ability to influence and drive change across different levels of the organization

LEADERSHIP & BEHAVIOURAL COMPETENCIES

• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to create and work in a high-volume, collaborative, deadline-driven environment.
• Budgeting experience at team level or higher.
• Strong communication and interpersonal skills.
• Strong understanding of global financial services regulations and technology trends.
• Commercial acumen, influencing and acting with confidence with diverse and challenging stakeholders.
• Proven track-record of working autonomously in a matrixed organisation and demonstrate strong partnering skills, using them to build internal networks to achieve objectives.
• Possess intellectual curiosity and a global mind-set, flexing your style accordingly and operating with agility and tenacity.
• Possess personal learning agility and an ability to adopt and champion new skills and ways of working to role model and inspire others.
• Demonstrate a strong commitment to high integrity and ethics.
• Manage competing demands, actively prioritising and remaining calm under pressure while navigating complexity and challenges with confidence and resilience.
• Drive, monitor and maintain a culture of compliance and risk control.
• Demonstrate a strong commitment to high integrity and ethics.
• Hands-on leader capable of taking on a wide range of tasks with humility and flexibility.
• Demonstrate the AD Values:

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include: 

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word 

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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