System Operations Officer

ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

Job Description

Reporting to the Head of Reconciliation – India, you will play a pivotal role in supporting and growing the ARO Reconciliation platform within the AD Reconciliation operations team in Hyderabad, India. This role will focus on application support by resolving daily production issues and building out new reconciliations and functionality. The successful candidate will collaborate closely with the North America ARO operations team and support our global business groups.

Key Responsibilities Include:

• Monitoring daily reconciliations to ensure everything runs successfully

• Reaching out to banks/trustees if files are not received or received with incorrect data

• Resolving reconciliation issues caused by missing or incorrect data

• Approving higher risk user actions

• Generating and reviewing Audit reports to ensure controls are being followed

• Assisting in the testing of new software releases

• Helping resolve user application requests

• Building reconciliations within the application for new or existing deals

• Reviewing new files for required data fields

• Developing and testing new system functionality

• Creating reconciliation reports within the application to benefit both client deliverables and managerial oversight

Profile:

• Bachelor’s degree in a business-related or technology field.

• 1 to 4 years of experience in the financial services industry and operations.

• Strong understanding and experience with data reconciliation.

• Experience with EzOps ARO or other Automated Reconciliation Systems a plus.

• Knowledge of alternative investment products, including cash flows for CLOs/Private fund administration (Capital Calls, Distributions, Cash/Position Reconciliations).

• Proficiency in Microsoft Office Suite.

Leadership & Behavioural Competencies:

• Excellent written and verbal communication skills.

• Exceptional organizational and time management skills.

• Ability to create and work in a high-volume, collaborative, deadline-driven environment.

• Interest in alternative investment products and services industry

• Demonstrate a strong commitment to high integrity and ethics.

• Manage competing demands, actively prioritising and remaining calm under pressure while navigating complexity and challenges with confidence and resilience.

• Monitor and maintain a culture of compliance and risk control.

Key Relationships:

• North America ARO Reconciliation Team

• Business Unit Leaders and Associates

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include: 

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word 

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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