ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

​JOB DESCRIPTION​

Reporting to the Head of Relationship Management the selected employee is accountable to develop strong client relationships focusing on Real Assets to develop and execute an effective approach to relationship management. Driving the go-to-market strategy and sales roadmap for clients across all asset classes, predominantly focusing on Real Estate and Infrastructure sectors. Specifically, you will: ​

• Be accountable for driving and delivering an ambitious sales target underpinned by a centralized sales and growth plan to help Alter Domus achieve its commercial objectives in Europe​.
• Create and implement the relationship management plan for your portfolio of clients, actively working on new proposals for your client portfolio to build a sales pipeline and increase share of wallet for these existing clients and analyzing and tracking KPIs on profitability across your client portfolio, including bad debt recovery and cash collection​.
• Proactively build your internal and external business networks, driving personal and business growth through a commitment to collaboration and teamwork​
• Provide expert advice across all Alter Domus products and services to take advantage of opportunities to increase share of wallet with your existing clients and participating in new client pitches collaborating with internal product and other teams to deliver competitive advantage.​
• Monitor and drive client satisfaction, engaging continuously with your clients to understand their expectations and engage with internal teams to ensure Alter Domus fulfils their expectations in order to deliver a superb client experience.​
• Keep watch on local and international regulatory updates that affect the industries our clients operate in.​
• Actively monitor competitor activities and deliver insight and thought leadership on market trends to anticipate future client needs.​
• Maintain sales pipeline data that is fit for accurate forecasting and reporting by regularly using standard sales tools, review cadences, and processes​.
• Diligently record all key contract information, interactions, activities, and other commercially relevant details about accounts or opportunities​
• As a senior leader, you will also be responsible for driving change when necessary, delivering communications and directions to the team in supporting the development and engagement of employees at all levels. ​
• Promote and build the Alter Domus brand and culture both internally and externally, acting as an ambassador and role model to our people, clients, and customers to embed the Alter Domus Values and to promote our Employer Value Proposition.​
• As a director of Alter Domus, you will maintain a relentless focus on cost and budget discipline, driving a culture of accountability. ​
• Drive a culture of compliance and risk control to mitigate financial, operational and reputational risks.​
• Ensure the company maintains the highest Environmental, Sustainability and Governance (ESG) standards.​

PROFILE​

• A proven track record in driving sales and revenue targets within [Key Sector(s)]​You will possess a client-centric mindset with relationship building experience that leads to increased opportunities with new and existing clients. 
• You will possess excellent relationship management techniques – influencing, negotiation and objection handling and will have built strong and enduring relationships with clients and customers.​
• You have first class communication and presentation skills (active listening, storytelling, presentation skills, social selling)​
• You are autonomous, have strong organisational skills (time management, planning, accuracy in documenting client activities) ​

LEADERSHIP & BEHAVIOURAL COMPETENCIES​

• You will demonstrate super business insight and commercial acumen combined with strong technical expertise, analytical problem-solving skills ​
• You will have an intellectual curiosity and a global mind-set, allowing you to partner effectively across your region and beyond with agility and flexibility. You will challenge the current status quo to improve things, acting as a change agent to drive the business forward. ​
• You will have high energy and passion to drive the business and positively influence others, you will avoid complacency and strive for the business to succeed, acting quickly to tackle any issues​
• You will be adept at managing competing demands on your time, actively prioritising and remaining calm under pressure while navigating complexity and challenges with confidence and resilience.​
• You will possess strong interpersonal skills – influencing and building trust quickly, navigating complexity and ambiguity with confidence and negotiating with tenacity and focus. You will be decisive and persuasive to achieve the results. ​
• You will demonstrate a strong commitment to high integrity and ethics.​

KEY RELATIONSHIPS

• Leaders Sales, Relationship Management across all products
• Clients & Prospective clients (C-Level down to business heads)
• Finance, Legal & Compliance, Risk Management, IT and Human Resources.

At Alter Domus we are committed to inclusion and feel strongly that inclusive teams drive brilliant performance.  We are an equal opportunity employer and recognise all facets of diversity and strive to create a psychologically safe workplace where all of our people can perform to their best’

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include: 

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word 

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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