Taguig, Philippines
Hybrid
ID de l'offre:
13516
Date de publication:
August 07 2024
Category:
Technology
Job Level:
Officer
eFront Support Analyst
ABOUT US
We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.
With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Find out more about life at Alter Domus at careers.alterdomus.com
Job DESCRIPTION:
The responsibility of the right candidate will be to assist and be the first line of support for our eFront users in the Region. They will also work internally with our Business Analysts to raise any issues that would require dedicated projects to be resolved. The successful candidate will be reporting to the Platform Delivery Team lead.
your responsibilities will include:
- Act as the first point of contact for eFront users
- Support the users through Business As Usual (BAU) requests
- Gather and Identify gaps in system usage & user requirements
- Work closely with the Platform Delivery Team regional lead and escalate any issues or concerns
Your PROFILE:
- You have a bachelor degree in Accounting, Economics or IT.
- You are fluent in English
- You have good communication skills and are able to easily interact with users
- You are analytical and inquisitive
- You possess team spirit and take initiative to act without waiting for direction (when appropriate)
- Experience with accounting systems in a similar role will be an advantage
- A first experience in eFront FrontInvest (FIA) solution would be a plus.
WHAT WE OFFER:
We are committed to supporting your development, advancing your career, and providing benefits that matter to you.
Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
Our global benefits also include:
- Support for professional accreditations such as ACCA and study leave
- Flexible arrangements, generous holidays, birthday leave and graduation leave
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location
Equity in every sense of the word
We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.
We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.
We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.
(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)
#LI-HYBRID
Rencontres
Amanda Donohue, Senior Manager, Cork
Où voudriez-vous être dans cinq ans? C’est la question que je m’étais posée en arrivant et depuis Alter Domus m’a toujours offert les moyens de suivre ce chemin, mon chemin.
Aristidis Halikias, Managing Director, Chicago
Beaucoup doivent penser que le secteur des services financiers est avant tout fait de chiffres et de math, mais je vois que c’est en réalité une question d’humains. Ce sont les hommes et les femmes d’Alter Domus qui nous définissent, et nous avons les meilleurs dans notre industrie.
Carla Walmsley, Senior Manager, Jersey
Alter Domus m’a apporté un soutien complet lorsque j’ai poursuivi mes études en me fournissant un soutien financier et des congés de formation, et en me donnant une grande flexibilité dans mes horaires à l’approche de chaque examen.
Shania Galea, Corporate Services Officer, Malta
En tant que junior, j’apprends beaucoup auprès de tous les collègues qui m’entourent. Et la AD Academy me fournit en parallèle toute la formation dont j’ai besoin.