Loan Administration Senior Manager

ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

YOUR FUTURE RESPONSIBILITIES
The Loan Administration Manager is responsible for overseeing and managing the one of the global loan administration teams at AlterDomus. This role involves leading a team of loan administrators (including the onboarding and training of new/existing staff), building out the loan admin target operating model, and managing the processing queues and exceptions with the Solvas Digitize system. The Loan Administration Manager will play a critical part of building out the Solvas book of business by liaising with Senior Central Operations Management and Credit & Structured Products Management on implementation efforts and strategic initiatives.

•    Leadership and Team Management:

• Provide strong leadership to the loan administration team, including hiring, training, and performance management.

• Set clear goals and objectives for the team, monitor progress, and provide guidance to ensure efficient operations.

• Foster a positive work environment that promotes teamwork, collaboration, and continuous improvement.

• Coordinate client implementation and onboarding initiatives with new and existing clients, including assisting with Sentry to Solvas portfolios migrations where appropriate. 

•    Process Improvement:

• Identify opportunities for process optimization and automation to enhance efficiency and reduce turnaround time.
• Collaborate with cross-functional teams (e.g., central operations, trade settlement support, portfolio administration/accounting) to streamline workflows and improve overall loan administration operations.
• Leverage technology solutions to enhance data integrity, reporting capabilities, and client experience.

•    Loan Administration Oversight:

• Oversee the loan administration process from agent notice receipt, processing, and management of exceptions for past dues / holds; becoming a subject matter expert with the Digitize system.
• Develop and implement standardized procedures for loan administration activities, specifically working to establish an efficient Solvas loan admin target operating model.
• Monitor team performance, identify trends or issues, and take appropriate actions to mitigate risks.

YOUR PROFILE
•    Bachelor's degree in finance, business administration, or a related field. 
•    Extensive experience (10+ years) in management within financial services with progressive levels of responsibility.
•    Strong knowledge of loan products, credit agreements, and agent notices.
•    Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
•    Proficiency in using loan administration systems Solvas, WSO, Sentry or equivalent preferred.
•    Exceptional analytical, problem-solving, and decision-making abilities.
•    Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels.

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include: 

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, birthday leave and graduation leave 
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word 

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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