Credit & Structured Products, Account Manager

ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

JOB DESCRIPTION:

• Expert in end-to-end business line process. Ability to communicate process to internal and external parties.
• Provide strategic direction of business unit and initiatives. Work with Director and Managing Director to move forward.
• Take full ownership of client deliverables, delegation of duties while ensuring team members are taking appropriate ownership and executing tasks.
• Ensure timeframes and deliverables agreed with Client and Trustee are met.
• Perform active relationship management role and manage issues as they arise objectively and directly with the client for resolution.
• Proactively expand client relationships by recognizing their needs and understanding Alter Domus suite of services.
• Ensure exceptions are cleared and procedures and regulations are followed.
• Ensure cash reconciliation is sent to the client.
• Review and approve daily reporting.
• Ensure input and review occur and trades are input in a timely fashion.
• Manage P&L of team. Be efficient in use of headcount.
• Ownership of process improvement and final delivery of solutions.
• Conduct regular workflow reviews with staff to ensure optimal execution.
• Mastery of internal workflows, processes, and management of deadlines.
• Understand other business unit functions within Debt Capital Markets and how it impacts the team.
• Assist with new client onboarding.
• Take on full invoice process from request to client delivery.
• Subject Matter Expert at Alter Domus on client engagements.
• Assume responsibility for training and development of all C&SP staff.
• Coach, mentor, and support team through all aspects of assignments.
• Ensure training and development of staff is appropriate and consistent.
• Lead, develop and mentor career path of team members.
• Apply experience and understanding of market and best practices when managing transactions and communicating with other parties involved.
• Champion Alter Domus brand.

YOUR PROFILE:

• Bachelor’s degree in finance, accounting, business, or economics preferred
• 5+ years of experience within a business or finance-related capacity.
• Basic knowledge of loan operations, commercial mortgage lending, or loan securitization with product knowledge and/or customer service experience.
• Previous experience with CLO compliance and Waterfall modeling.
• Experience in direct management and training of team members preferred.
• Ability to independently research and resolve problems.
• Responsive, friendly, professional, highly organized, and superb communication.
• Solid Microsoft Excel experience.
• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools a plus.
• Exceptional attention to detail and able to thrive within a high-volume data-entry environment with both proficiency and accuracy; and
• Demonstrated willingness to work within a deadline-driven environment.

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include: 

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Equity in every sense of the word 

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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