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Director, Head of IT Operations & Infrastructure

Luxembourg, Luxembourg; Düsseldorf, Allemagne; Londres, Royaume-Uni; Vilnius, Lituanie

Hybrid

Postuler

Director, Head of IT Operations & Infrastructure

ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  


Reporting to the Chief Technology Officer, the Head of IT Infrastructure is accountable for overseeing the design, implementation, and management of our infrastructure systems, ensuring optimal workspace productivity, scalability, and reliability. This role will involve managing storage and compute resources, data centers, and fostering strong partnerships with Platform, Cybersecurity, and Application Development teams to support our business objectives.

RESPONSIBILITIES

  • Develop and implement strategies to enhance workspace productivity through effective infrastructure solutions.
  • Ensure that all employees have access to reliable and efficient tools and technologies that support their work.
  • Lead and mentor a high-performing infrastructure team, fostering a culture of collaboration, innovation, and continuous improvement.
  • Identify staffing needs and develop training programs to enhance team capabilities and support scaling efforts.
  • Oversee the management of storage and compute resources, ensuring they are optimized for performance, cost-effectiveness, and scalability.
  • Implement best practices for resource allocation, monitoring, and maintenance to support business operations.
  • Direct the operations of data centers, ensuring they meet industry standards for security, reliability, and efficiency.
  • Develop and execute disaster recovery and business continuity plans to safeguard critical infrastructure.
  • Collaborate closely with Platform and Cybersecurity teams to ensure infrastructure aligns with security protocols and platform requirements.
  • Drive initiatives that enhance the security posture of the infrastructure while supporting application development needs.
  • Work in partnership with Application Development teams to understand their infrastructure needs and provide solutions that enable rapid development and deployment.
  • Facilitate communication between teams to ensure alignment on infrastructure capabilities and application requirements.
  • As a senior leader, you will also be responsible for driving change when necessary, delivering communications and directions to the team in supporting the development and engagement of employees at all levels. 
  • Promote and build Alter Domus' brand and culture both internally and externally, acting as an ambassador and role model to employees, clients, and customers and other external stakeholders.
  • Support the development and engagement of employees at all levels, actively promoting the Employer Value Proposition within all regional teams and role modelling the Alter Domus values to our people, clients and customers.
  • Foster a culture of continuous learning and development, encouraging employees to enhance their skills and knowledge.
  • Drive a culture of compliance and risk control to mitigate financial, operational and reputational risks.
  • Promote ethical business practices, enhancing the company's reputation and social impact and ensuring Alter Domus maintains the highest Environmental, Sustainability and Governance (ESG) standards.

PROFILE

  • 15+ years of experience in IT infrastructure management, with a focus in financial services or a related industry.
  • Proven experience in managing large-scale storage and compute environments.
  • Strong understanding of data center operations, including power, cooling, and physical security.
  • Experience leading global cross-functional teams and managing complex projects.
  • Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively across all levels of the organization.
  • Knowledge of industry best practices and emerging technologies in infrastructure management.
  • Ability to learn and adapt quickly in a fast-growing and dynamic environment, with a focus on continuous improvement and innovation.

LEADERSHIP & BEHAVIOURAL COMPETENCIES

  • You will possess strong interpersonal skills – influencing and building trust quickly, navigating complexity and ambiguity with confidence and negotiating with tenacity and focus. You will be decisive and persuasive to achieve the results.
  • You will be able to manage diverse stakeholders ranging from board members to finance professionals in the team.
  • You will demonstrate personal resilience in the context of an international company in high-growth mode.
  • You will demonstrate superior business insight and commercial acumen combined with strong technical expertise, analytical problem-solving skills.
  • You will have an intellectual curiosity and a global mind-set, allowing you to partner effectively across teams and beyond with agility and flexibility. You will challenge the current status quo to improve things.
  • You will be adept at managing competing demands on your time, actively prioritizing and remaining calm under pressure while navigating complexity and challenges with confidence and resilience.
  • You will demonstrate a strong commitment to high integrity and ethics.
  • Demonstrate the AD Values:

KEY RELATIONSHIPS

  • Finance, Legal & Compliance, Risk Management, IT and Human Resources.


WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include: 

  • Support for professional accreditations such as ACCA and study leave 
  • Flexible arrangements, generous holidays, birthday leave
  • Continuous mentoring along your career progression 
  • Active sports, events and social committees across our offices 
  • Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program 
  • The opportunity to invest in our growth and success through our Employee Share Plan 
  • Plus additional local benefits depending on your location 

Equity in every sense of the word 

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.  

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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