ABOUT US 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

JOB DESCRIPTION

Reporting to the Head of Business Management and Transformation, the Transformation Delivery Lead, is responsible for the design, initiation and delivery of strategic transformation initiatives and programs of change across AD’s COO division and wider group functions. Key accountabilities will include delivering transformation initiatives to plan, budget, agreed quality and governance standards. This role is key in driving superior and measurable improvements in business outcomes for AD and clients to support the ambitious growth objectives of the firm.  Specifically, you will;

•    Be the dedicated project delivery lead for Alter Domus’ client service delivery and client service operations target operating model program (Project Blueprint) – you will define and deliver against specific KPIs related to the project, driving value-based outcomes to set AD up for success throughout the company’s next phase of ownership and growth

•    Collaborate with senior leadership to ensure that transformation projects and initiatives align with AD's strategic goals and objectives.

•    Establish and maintain robust project governance frameworks, policies, and procedures to ensure consistent and effective project delivery across multiple diverse, and sometimes competing, projects and workstreams

•    Manage transformation implementation plans and resources across geographical areas and lines of business

•    Contribute to the design, roll-out and governance of digital transformation, technology and product solutions

•    Develop and lead a framework and approach to identifying, prioritizing and delivery of continuous improvement initiatives 

•    Participate in formulating and setting strategic direction for process, organization and operating models across businesses, products, functions and locations

•    Oversee operational readiness for new programs and program enhancements ensuring end-to-end operational impacts are assessed, requirements defined, operations documentation completed (e.g., process flows, policies, and procedures), training conducted, communications  delivered, and ongoing operations support established

•    Deliver sustainable and lasting positive impacts of change

•    Build and maintain strong relationships with key stakeholders across the business, ensuring effective communication and engagement throughout transformation, project and change lifecycles

•    Use negotiation and influencing skills to build consensus amongst diverse stakeholder groups

•    Maintain a relentless focus on cost and budget discipline, driving a culture of accountability.

•    Be responsible for driving change when necessary, delivering communications and directions to the team and supporting the development and engagement of employees at all levels.

YOUR PROFILE

•    At least 10 years proven experience in a consulting or services business with a track record of strategy creation, operating model design, digitization, and transformation.
•    A demonstrated track record in a senior leadership role implementing and managing KPI-driven initiatives with extensive experience in asset servicing operating models and the use of global service delivery centers
•    Proficiency in project portfolio management methodologies and business metrics and analysis to inform strategic decision-making with a focus on aligning projects with KPIs for maximum impact and value
•    A deep understanding of the creation of robust service level agreements
•    Excellent analytical and problem-solving skills with the ability to translate data into actionable insights for business improvement.
•    Exceptional communication and stakeholder managements skills to effectively collaborate across departments and levels of the organisation.

LEADERSHIP & BEHAVIOURAL COMPETENCIES

• You will demonstrate superior business insight and commercial acumen combined with strong technical expertise and analytical problem-solving skills.
• You will have an intellectual curiosity and a global mind-set, allowing you to partner effectively across your region and beyond with agility and flexibility. You will challenge the current status quo to improve things, acting as a change agent to drive the business forward.
• You will have high energy and passion to drive the business and positively influence others, you will avoid complacency and strive for the business to succeed, acting quickly to tackle any issues.
• You will be adept at managing competing demands on your time, actively prioritising and remaining calm under pressure while navigating complexity and challenges with confidence and resilience.
• You will possess strong interpersonal skills – influencing and building trust quickly, navigating complexity and ambiguity with confidence and negotiating with tenacity and focus. You will be decisive and persuasive to achieve the results.
• You will demonstrate personal resilience in the context of an international company in high-growth mode.
• You will demonstrate a strong commitment to high integrity and ethics.
• You will demonstrate the AD Values:
  • Succeed with speed: We deliver at pace with agility, always connected to clients, regulators, and markets, globally.
  • Take charge together: We take the initiative, always bringing the right people, insights, and expertise together and sharing accountability. 
  • Adapt with authority: We flex to meet different needs in different contexts, always showing responsible leadership and growing trust. 
  • Reimagine with results: We pursue new, more intelligent ways of working, always with a focus on efficient, high quality service. 

At Alter Domus we are committed to inclusion and feel strongly that inclusive teams drive brilliant performance.  We are an equal opportunity employer and recognise all facets of diversity and strive to create a psychologically safe workplace where all of our people can perform to their best’ 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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