Front Desk Officer/Receptionist

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,500 professionals across 24 jurisdictions. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

ROLE DESCRIPTION

As a Frontdesk Officer you will report directly to the Office Manager and be the first point of contact for our clients and employees ensuring a professional and welcoming environment. The role involves managing front desk operations, assisting the Office Manager, handling administrative tasks, and ensuring a smooth and professional front desk operation.

Your key duties include:

• Greet office visitors and callers, making them feel welcome and comfortable, answering any questions, and transferring callers to appropriate lines.
• Overseeing meeting room schedules and coordinating meetings for the office, ensuring the meeting rooms are always booked, prepared, and cleaned.
• Ensure seamless operation of meeting room technology by assisting visitors and employees with setup and troubleshooting of IT-related equipment.
• Sort and distribute mail and manage inbound and outbound packages and mail.
• Manage visitor logs, access cards and maintain security protocol.
• Provide additional support as needed, adapting to evolving priorities and challenges, and demonstrating flexibility in managing various tasks.
• Work with Leadership Team in our Malta Office to ensure clients feel welcome when visiting our office (meeting room bookings, taxi reservations etc…).
• Actively contribute to the planning, coordination and successful execution of company client events.
• Provide seamless continuity of office operations by acting as a backup for the Office Manager when required.
• Process Purchase Requisitions (PRs) and Purchase Orders (POs) in accordance with company procurement policies.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression 
• Healthcare (Including Dental)
• Pension
• Active sports, events and social committees across our offices 
• Gym Membership
• 24/7 support available from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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