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Business Management and Execution Delivery Director

Alter Domus Alter Domus

Chicago, United States; London, United Kingdom; Luxembourg, Luxembourg; New York, United States

Hybrid

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Business Management and Execution Delivery Director

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

ROLE PURPOSE


Reporting to the Head of Business Management, the Business Management and Execution Delivery Lead is responsible for supporting the design, initiation, and delivery of strategic initiatives and programs of change across Client Delivery functions, as well as broad based business management efforts globally.


This role is key in driving superior and measurable improvements in business outcomes for AD and clients to support the ambitious growth objectives of the firm.  Specifically, you will:

  • As a Senior member of Alter Domus’ client delivery organization – you will define and support delivery against specific KPIs related to the portfolio, driving value-based outcomes to enable continued operational strength and global scale.
  • Oversee operational readiness for new initiatives and enhancements ensuring end-to-end impacts are assessed, requirements defined, operations documentation completed (e.g., process flows, policies, and procedures), training conducted, communications delivered, and ongoing operations support established.
  • Establish and maintain robust program governance frameworks, policies, and procedures to ensure consistent and effective delivery across multiple diverse, and sometimes competing, priorities.
  • Support and manage implementation plans and resources across geographical areas and asset classes.
  • Drive the formulation and strategic direction for process, organization and operating model across asset classes and locations.
  • Support the development and implementation of new capabilities that support the client delivery organization.
  • Collaborate with senior leadership to ensure that strategic initiatives and efforts align with AD's Group goals and objectives.
  • Develop, identify, and support prioritization of an overall book of work focused on delivering quality and efficient services, at scale.
  • Be responsible for driving change when necessary, delivering communications and directions to the team and supporting the development and engagement of employees at all levels.
  • Deliver sustainable and lasting positive impacts of change.
  • Maintain a relentless focus on cost and budget discipline, driving a culture of accountability.


PROFILE

  • You have least 10 years proven experience in a consulting or services business with a track record of execution and outcome delivery.
  • You will have experience in a senior leadership role implementing and managing KPI-driven initiatives with extensive experience in asset servicing operating models.
  • You have proficiency in project portfolio management methodologies and business metrics and analysis to inform strategic decision-making with a focus on aligning projects with KPIs for maximum impact and value.
  • You have excellent analytical and problem-solving skills with the ability to translate data into actionable insights for business improvement.
  • You have exceptional communication and stakeholder managements skills to effectively collaborate across departments and levels of the organisation.


LEADERSHIP & BEHAVIOURAL COMPETENCIES

  • You will demonstrate superior business insight and commercial acumen combined with strong technical expertise and analytical problem-solving skills.
  • You will have an intellectual curiosity and a global mind-set, allowing you to partner effectively across your region and beyond with agility and flexibility. You will challenge the current status quo to improve things, acting as a change agent to drive the business forward.
  • You will have high energy and passion to drive the business and positively influence others, you will avoid complacency and strive for the business to succeed, acting quickly to tackle any issues.
  • You will be adept at managing competing demands on your time, actively prioritising and remaining calm under pressure while navigating complexity and challenges with confidence and resilience.
  • You will possess strong interpersonal skills – influencing and building trust quickly, navigating complexity and ambiguity with confidence and negotiating with tenacity and focus. You will be decisive and persuasive to achieve the results.
  • You will demonstrate personal resilience in the context of an international company in high-growth mode.
  • You will demonstrate a strong commitment to high integrity and ethics.
  • You will demonstrate the AD Values:
    Succeed with speed: We deliver at pace with agility, always connected to clients, regulators, and markets, globally.
    Take charge together: We take the initiative, always bringing the right people, insights and expertise together and sharing accountability.
    Adapt with authority: We flex to meet different needs in different contexts, always showing responsible leadership and growing trust.
    Reimagine with results: We pursue new, more intelligent ways of working, always with a focus on efficient, high-quality service

Salary Range: The salary for this position will be determined by the skills and experience you bring. Our budgeted range is  $250k 

At Alter Domus we are committed to inclusion and feel strongly that inclusive teams drive brilliant performance.  We are an equal opportunity employer and recognise all facets of diversity and strive to create a psychologically safe workplace where all of our people can perform to their best’

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